TeleFLEX

TeleFLEX is one of the newest digiflex products, which allows prepaid customers to top-up their accounts as well as the accounts of family and friends. This service allows customers to top up anytime and anywhere in Jamaica, providing they have an NCB account.

Here is how the service works:

 

REGISTRATION PROCESS

 

  1. Customer dials 444-FLEX from your Digicel phone (IVR prompts customer to register, customer also has the option to register 5 additional mobile numbers to their bank a/c)
  2. Set up payment account for service (current /saving)
  3. Press Start at the fax tone.
  4. Set up top up password (should be different from regular PIN)
  5. Select option 9 and go directly to the top-up process

 

TOP-UP PROCESS

 

  1. Enter 7 digit primary (main ) mobile number
  2. Enter top-up password
  3. Select phone number to be topped up (if additional numbers were registered)
  4. Select the card denomination ($200, $300, $500 or $1,000)
  5. Select account to be debited (savings or current)
  6. A confirmation text will be sent and…
  7. Your mobile account will be credited with the denomination selected.